Experienced Service Advisor


DAF House, Addison Way, Great Blakenham, Ipswich, Suffolk, IP6 0RL

Permanent, £24,000 - £30,000,

Closes in 14 days

Chassis Cab is a family run business that holds the award winning DAF Truck franchise for Suffolk, North Essex and Cambridgeshire.

We are looking to recruit an experienced Service Advisor at our depot in Gt.Blakenham near Ipswich.

Hours of work: Monday to Friday 08.00am – 17.30pm
Alternate Saturdays 08.00am – 12.00pm

The Role:
This is a well-established and very fast paced HGV Main dealer with a successful aftersales team
We are looking for someone who is motivated by success and understands that this job requires a high level of commitment.
You will be expected to have excellent customer service skills, you will be confident in your ability to deal with a wide range of people in a friendly and professional manner and participate and work effectively in a busy environment as a member of the team.
Your duties will include responding to customer enquiries relating to service and repairs, ensuring the vehicles are booked into the workshop when required and liaising with the customers to agree on a time of completion ensuring these deadlines are met.

Excellent organisational skills and attention to detail will aid success in building customer relationships and meeting targets in a demanding environment.
Experience required:
The ideal candidate will be required to have good general administration and IT skills and be confident when working under pressure,
A positive attitude and reliability are just as important
Experience using the Kerridge/CDK dealer system would be preferable
Vehicle technical knowledge would be preferable however not essential
Experience working within a vehicle dealership would be preferable however not essential

Salary and Benefits:
Working for a family run business backed up by DAF Trucks gives you great stability and the opportunity to be part of a very busy and successful service team
22 days holidays plus bank holidays.
Inclusion in the monthly company bonus scheme (PRP)
Contributory pension scheme (up to 5%)

Job Type: Full-time

Salary: £24,000.00-£30,000.00 per year

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